STC Summit 2017 has ended

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STC Summit 2017

Alyson Fox

TechSmith Corporation
Technical Support Specialist

Hello, I'm Alyson and I work on our phone technical support team. I enjoy working with/learning about/fixing technology hence the career choice but I also enjoy swimming, reading, and playing the latest RPGs on my computer and PS4. This will be my first camp here at TechSmith and I am excited to be a part of it and work face to face with our awesome users!

5:30pm EDT

Opening Keynote Cherry Blossom

7:00pm EDT

Welcome Reception in the Expo Hall Woodrow Wilson

9:00am EDT

Leveraging Cognitive Science to Improve Structured Authoring Annapolis 3/4

10:10am EDT

Picture Perfect! How to Turn Words and Data into Powerful Graphics Baltimore 4

1:00pm EDT

Walk in Your Customer's Shoes: Learn the Art of Journey Mapping Annapolis 3/4

2:10pm EDT

Six Super Success Hacks Annapolis 3/4

4:00pm EDT

Proving ROI: Agilely Cutting Costs in Help Baltimore 3 Supporting Customer Advocacy with Intelligent Knowledge Management Baltimore 1/2 Video Provides the Edge Annapolis 1/2

5:30pm EDT

Annual Business Meeting Cherry Blossom

9:00am EDT

Productivity Hacks for Technical Communicators Annapolis 3/4 Everyone's an Editor Baltimore 1/2

11:30am EDT

Speed Networking Woodrow Wilson

1:00pm EDT

Case Study: Finding Your Documentation Utopia in an Agile Environment Baltimore 1/2

2:10pm EDT

Prototypes of Use: Adapting Content to the Usability Expectations of Different Contexts Annapolis 3/4

4:00pm EDT

Art of Writing in Agile Annapolis 3/4