STC Summit 2017

ROI isn’t just a buzzword in the C-suite--it’s a must-have for technical communicators and managers to get the resources they need to succeed. Learn how you can cut costs, improve efficiency, and join the Agile bandwagon. Single-sourcing and the tools of information architecture will help you present your information in the most intuitive way. Users will be able to find what they need in a fraction of the time, cutting down the costs needed for support calls and training. Coordinating your efforts in an Agile development environment will smoothly manage your projects, and further cut costs. Jessica will show you how to achieve the metrics that you need to prove your business case.