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Sunday, May 7 • 1:00pm - 4:30pm
The Power of the Question: Developing Analytical Skills for TC Success

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Analytical skills are extremely important for any TC. Logical, rational thinking, a healthy suspicion about information, and the ability to ask the right question are the mark of the consummate profession TC. A TC with good analytical skills can spot potential project hazards, avoid major errors with content decisions, and help drive the entire documentation lifecycle. Clearly, this is an important skill! However, many practitioners, especially at the beginning of their career, feel uncomfortable about asking questions and pushing aggressively for information. As a result, they make errors and miss opportunities. The workshop is designed to help new TCs develop analytical thinking, plus improve on the skills of more experienced TCs.
In this workshop, participants will learn:
• The causes and costs of poor analysis
• Strategy 1: Big Picture Analysis (audience match, fit with other products, workflow)
• Strategy 2: Data and Content Analysis (missing, illogical, questionable, and inappropriate)
• Strategy 3: Asking Successful Questions (pushing without offending)
• Strategy 4: Overcoming Lack of Confidence (building on your expertise)
• Strategy 5: Improving General and Technical Knowledge (self-learning and research)

Additional rates apply for this preconference workshop. 

avatar for Leah Guren

Leah Guren

Owner, Cow TC
Let's talk about writing, editing, UX, L10N, and more. I've been in TC since 1980 so I'm ready to swap stories from the trenches!

Sunday May 7, 2017 1:00pm - 4:30pm EDT
Baltimore 2