STC Summit 2017 has ended
Back To Schedule
Monday, May 8 • 9:00am - 9:50am
Gain the Edge by Learning to Read Microexpressions

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Being able to communicate effectively requires good listening skills developed over time. Beyond using our ears to listen, we use our eyes to see and read people. Leading research experts, such as Dr. Paul Ekman, claim that without training, the average person misreads visual cues 50% of the time. That means that half the time, we are wrong in our perceptions of the feelings and thoughts of others during face-to-face meetings. In today’s technology-driven world, we meet with clients, customers, and colleagues face-to-face through video-driven meetings. The visual clues we need to understand each other are in front of us all the time. But we have not learned to read them properly. This session aims to train the audience in the basics of reading microexpressions for immediate practical use in professional settings. The soft skill of reading microexpressions will help improve interpersonal communication and reduce misunderstandings due to misconceptions, giving the user an edge in the work place.


Monday May 8, 2017 9:00am - 9:50am EDT
Baltimore 4