Loading…
This event has ended. View the official site or create your own event → Check it out
This event has ended. Create your own
View analytic
Monday, May 8 • 4:00pm - 4:50pm
Video Provides the Edge

Sign up or log in to save this to your schedule and see who's attending!

Five years ago, the technical documentation team at Mark’s company abandoned its traditional help system and replaced it with an online video library that now consists of over a thousand short training videos. Each video’s goal is to answer a specific “How do I…” question. Mark will show how they arrived at this point and take you through the barriers removed and lessons learned as well as the success stories.

Speakers
avatar for Mark Kleinsmith

Mark Kleinsmith

Technical Communications Manager, MiTek, U.S.A
20+ Years of Technical Communications Experience in the Software Industry. | For the past five years, I've focused on distributing technical information via targeted training and help videos. | Our team has amassed a technical library of over 1,200 1-3 minute training videos... Read More →



Monday May 8, 2017 4:00pm - 4:50pm
Annapolis 1/2

Attendees (80)