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Sunday, May 7 • 8:00am - 12:00pm
Leadership Program

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Leadership Program Agenda 


Registration & Coffee



Comments, Welcome from STC Leadership

Adriane Hunt, Cindy Pao, Liz Pohland



Keynote Address: Flow-Based Leadership

Judy Glick-Smith



Networking Break



Succession Planning Panel

Carolyn Kelley Klinger and Ben Woelk



Networking Break



Breakout Sessions

Sessions Presented Twice:

Resources on the STC web site; tour of new site: Kobla Fiagbedzi

New Leader Table:The Basics of Running a Community; Resources available to leaders from the STC & CAC Community Handbook- Jamye Sagan and Cindy Pao

Mentoring: groups of leaders talking with each other about different topic: James Bousquet


Pacesetter award winner projects: Viqui Dill

Student Outreach Program; Article Writing Competition, IDL SIG-Sylvia Miller and Viqui Dill

Sponsorship/scholarship for students, Philadelphia Metro Chapter-Timothy Esposito

Multi-Community Virtual Techcomm Showcase, Rochester Chapter-Ben Woelk
Volunteer Incentive Program (VIP), Chicago Chapter, and Community Achievement Award Application: MaryKay Grueneberg

Tech Support Table: Adobe Connect, other technology: Roger Renteria
Have a question about using Adobe Connect for your community? Are you considering to use a webinar format for your meetings? Do you know how to record and download your webinars? Learn about the basics on how to use Adobe Connect for STC Communities and bring in more participants for your community! Roger will be available to help you out and answer any questions you have and best practices for webinars. 


Manager’s Handbook: Mellissa Ruryk
Every year (or every other year), SIG volunteers come and go. How do you preserve the knowledge of the ones who leave? How do you get newcomers up to speed quickly and doing things the way your chapter/community has worked out as a best practice? A Community manual goes a long way to providing continuity and consistency in making these transitions smooth and efficient. Mellissa will show off the IDL SIG’s Community manual’s Table of Contents and lead a discussion of which items should be “written in stone” and where it’s better to just “wing it.”

Present CAA Awards 


Closing Remarks

avatar for Viqui Dill

Viqui Dill

TechComm Leader, American Woodmark
An engineering graduate from Virginia Tech, Viqui is happiest as a small group worship leader or surrounded by singing kids at Vacation Bible School. She works as a Technical Writer for American Woodmark in Winchester. Viqui loves being in the STC #TechComm community and volunteers... Read More →
avatar for Timothy Esposito

Timothy Esposito

Principal Technical Writer, Oracle
Timothy Esposito is a Principal Technical Writer at Oracle Corporation where he works on logistics software. An STC member since 2005, for the Philadelphia Metro Chapter Timothy has served as Scholarship Chair, Treasurer, Webmaster, Vice President, and President. Additionally, Tim... Read More →
avatar for Judith Glick-Smith

Judith Glick-Smith

President and CEO, Mentor Factor, Inc.
Judith (“Judy”) L. Glick-Smith, Ph.D., is the author of Flow-based Leadership: What the Best Firefighters Can Teach You About Leadership and Making Hard Decisions. She is, also, a contributor and co-author of Visionary Leadership in a Turbulent World: Leading in the New VUCA Context... Read More →
avatar for MK Grueneberg

MK Grueneberg

Sr. User Assistance Developer, SAP
MaryKay has been a professional technical communicator for 35 years. She is a writer and editor and has ten years of team management experience. She is a Certified Professional Technical Communicator and an STC Fellow. She believes in the importance of communication in every facet... Read More →
avatar for Adriane Hunt

Adriane Hunt

Senior Principal Information Engineer, CA Technologies
I am an author, editor, content strategist, and problem solver with a passion for great content paired with dynamic rich media. I drive value and deliver cost-effective solutions by designing and delivering lean, relevant, multi-channel content that engages, teaches, and helps people... Read More →
avatar for Sylvia Miller

Sylvia Miller

Sr. Communications Analyst, Elsevier
Talk to me about the STC Scholarships Committee and the Student Outreach Article competition held by the Instructional Design & Learning SIG. I have a lot of experience (I'm old), so you can ask me about other topics, too!
avatar for Cindy Pao

Cindy Pao

I have been involved in STC since 2000 and have served in many STC leadership roles: Chapter President, SIG Co-Manager, and other Administrative Council jobs. I was also the Chair of the Distinguished Community Service Award committee and a member of the budget review committee. As... Read More →
avatar for Liz Pohland

Liz Pohland

Chief Executive Officer, Society for Technical Communication
Liz Pohland is the Society for Technical Communication’s Chief Executive Officer and Editor of Intercom magazine. She is an executive with extensive expertise in publishing, editing, design, and technical communication. During her tenure with STC, she has worked closely on the CPTC... Read More →
avatar for Roger Renteria

Roger Renteria

Web Content Administrator, Central New Mexico Community College
avatar for Mellissa K Ruryk

Mellissa K Ruryk

Sr. Technical Communicator, Technically Right Technical Writing Services Ltd.
Mellissa Ruryk is a senior technical communicator with over 20 years' experience in writing for software development, financial, oil and gas and engineering clients. She is the immediate past co-manager of the Instructional Design Special Interest Group, past president of the Canada... Read More →
avatar for Jamye Sagan

Jamye Sagan

Pharmacy Communication Advisor, H-E-B Grocery Company
Jamye manages communications between the corporate office and the store pharmacies. She also helps design training programs and reference materials for various pharmacy projects. When not “making sense out of the senseless” in the tech comm. world, Jamye enjoys transforming yarn... Read More →
avatar for Ben Woelk

Ben Woelk

ISO Program Manager, RIT
Ben Woelk, CISSP, CPTC is an Associate Fellow and the 2019-20 President of STC. Ben has been a technical communicator for more than 20 years and a leader at the local and Society level for more than 10 years. Ben was the recipient of the STC President's Award in 2017. Ben is the host... Read More →

Sunday May 7, 2017 8:00am - 12:00pm EDT
Baltimore 3-5