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Wednesday, May 10 • 9:00am - 9:50am
How May I Help You? (Why Service is a Smart Way Forward)

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What if someone told you a pill could increase your recognition, improve your reputation, and boost your career opportunities? Or that it could make you more attractive than your co-workers. And you didn’t have to diet or exercise. Would you be interested?

We don’t have that pill just yet, but there is something you can do to reap many of those benefits. Come to this session and hear why offering services is a smart and simple way to differentiate yourself and jump start your career. You will learn differences between product and service skills, hear some practical service examples, and discover how improving service can positively transform how others perceive you. Join us to be inspired, motivated, and prepared to begin reaping the rewards that service brings

Speakers
avatar for Todd DeLuca

Todd DeLuca

Technical Communications Manager, Black Knight Financial Services
Todd DeLuca has over 15 years of experience as a technical communicator and currently manages a remote team of technical writers in the US and India. His professional background includes graphic design, editing, client communication, and software development documentation. Todd i... Read More →



Wednesday May 10, 2017 9:00am - 9:50am
Baltimore 1/2

Attendees (33)