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Monday, May 8 • 2:10pm - 3:00pm
Customer Centricity at Your Fingertips

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In today’s world, creating flawless content isn’t enough. In the end, it’s all about creating delightful experiences for your end users. It’s about simplifying the customer journey. Starting from a simple search or an F1 click, how easy is it for the end users to get to relevant content? The effectiveness of your content is largely driven by the success of your end users. In this session, let’s learn what can we do to be yet another step closer to our customers. We will see, how you can create a great looking output which is personalized, searchable and consumable across all form factors.

avatar for Abhishek Jain

Abhishek Jain

Product Manager, Adobe
Abhishek Jain is Product Manager at Adobe Systems, India, where he manages the Technical Communication line of products (FrameMaker, RoboHelp and Technical Communication Suite). He is responsible for product strategy and roadmap, partner ecosystem management, and customer relationship... Read More →

Monday May 8, 2017 2:10pm - 3:00pm EDT
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