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Monday, May 8 • 9:00am - 9:50am
Breaking Down Silos: Combining Marketing and Technical Content to Deliver a Consistent Customer Experience

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Content is king, and organizations are creating content in amounts that were unheard of just a few years ago. Marketing and Technical Publications teams often develop content in different tools and store content in separate content management systems, which makes it difficult to share content and deliver a unified and consistent customer experience. Gone are the days when you had the luxury of getting phone calls from confused customers. Today, consumers would much rather tap or swipe their way to your competitor. Join Dustin Vaughn, Solutions Consulting Manager at Adobe, as he discusses how to integrate technical and marketing content.

Speakers
avatar for Dustin Vaughn

Dustin Vaughn

Solutions Consulting Manager, Adobe
Dustin Vaughn is a Solutions Consulting Manager at Adobe who manages a team of experts in Adobe's Technical Communication and eLearning products. Dustin has over 10 years of industry experience and has served as a panelist, speaker, and Adobe representative at various conferences... Read More →



Monday May 8, 2017 9:00am - 9:50am
Baltimore 5

Attendees (51)