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Monday, May 8 • 10:10am - 11:00am
Analytics and Tech Doc: The Dawn of a New Era

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Understanding how product documentation is consumed can fuel your company with data that has the potential to transform operations and impact strategic decisions. To gain this insight, you need to change the way you track and mine the behavior of users when they search, read, and interact with your technical content. By combining the latest delivery, text-mining, and analytics technologies, you will transform tech content into a sensor and its delivery into a data generator. You will thereby unleash a tremendous potential of information innovation.

avatar for Daniel Baloche

Daniel Baloche

With thirty years of experience in Information Technology industry in France and the USA, Daniel has occupied different positions from project manager to consultant to VP Sales to Founder and CEO. He runs business development for Fluid Topics in the USA. 
avatar for Camille Ponchet

Camille Ponchet

Camille worked as an engineer in various domains such as the railway industry, the telecommunication industry or the digital photography industry. His experience let him realize that the documentation broadcasting is a main issue. He decided to turn this hidden cost into a real marketing... Read More →

Monday May 8, 2017 10:10am - 11:00am EDT
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