Summary:
As a consultant and volunteer, produce performance-based communications materials for clients using information design, structured writing, information architecture, marketing, and advertising principles. Analyze communications requirements, assess user needs, and consult with stakeholders to produce various products.

Competencies:
analysis • change management • communications and branding strategy • coordination • document design • editing •forms and graphic design • human performance improvement (HPI/HPT) • information architecture • information mapping®-style structured writing techniques • interaction design • marketing • oral and written communication • problem solving • procedure and process management • project management • research • stakeholder management and outreach • technical communication • user experience • Web management