Neil is an internationally-known online content consultant for companies from startups to F100. He ran the Bleeding Edge at the Summits and was an Intercom columnist for 15 years, and is a 2010 STC Fellow. He is the author of three courses on Flare and RoboHelp for Lynda.com. Neil is MadCap-certified in Flare and Mimic, Adobe-certified in RoboHelp, and Viziapps-certified for the Viziapps Studio app development platform. He offers training, consulting, and development for these tools and related areas through Hyper/Word Services. In his spare time, he designs and builds telescopes, cooks southern BBQ, and uses simulators to relive a lost career as a Navy carrier pilot.