MaryKay has been a professional technical communicator for 35 years. She is a writer and editor and has ten years of team management experience. She is a Certified Professional Technical Communicator and an STC Fellow. She believes in the importance of communication in every facet of life and enjoys helping to demystify technical things. She currently is a Senior User Assistance Developer at SAP and is a remote employee working with multiple global teams. She has presented internally at SAP as well as at LavaCon, Spectrum, and Leadership Days at STC Summits.