STC Summit 2017 has ended

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STC Summit 2017

9:00am EDT

Breaking Down Silos: Combining Marketing and Technical Content to Deliver a Consistent Customer Experience Baltimore 5 Gain the Edge by Learning to Read Microexpressions Baltimore 4 To Manage or Not to Manage: That is the Career Path Question Baltimore 1/2 User Experience Strategies for Winning API Documentation Baltimore 3

10:10am EDT

A Layman's Crash Course on Analytics in Help Content Annapolis 3/4 Analytics and Tech Doc: The Dawn of a New Era Baltimore 5 Picture Perfect! How to Turn Words and Data into Powerful Graphics Baltimore 4 Workflows: Your Treasure Map to Great Content Annapolis 1/2

1:00pm EDT

How Social Media Can Be Part of Your Set of Technical Communication Skills Baltimore 1/2 Introducing MadCap Central for Cloud-based Content Management Baltimore 5 Introverted Entrepreneurship: Leverage Your Strengths to Build A Successful Business Baltimore 4

2:10pm EDT

Customer Centricity at Your Fingertips Baltimore 5 Implementing a Content Strategy Is Like Running 100 Miles: Painful But Possible Annapolis 1/2 Meet the Editors Baltimore 4 On Track! Running an Effective Meeting is More than the Agenda Annapolis 3/4 Section 508: Are You Ready for ADA Compliance Standards? Baltimore 3 Six Super Success Hacks Annapolis 3/4

4:00pm EDT

Engineering Content Champions Annapolis 3/4 Proving ROI: Agilely Cutting Costs in Help Baltimore 3 Supporting Customer Advocacy with Intelligent Knowledge Management Baltimore 1/2 The Heart of MadCap Central: Project and Task Management Baltimore 5 Video Provides the Edge Annapolis 1/2 Work Global, Live Local Baltimore 4

9:00am EDT

Five Cascading Style Sheet Techniques That Every Technical Writer Should Know Baltimore 5 Writing Complete APIs Baltimore 3

10:10am EDT

Ditch the Rose-Colored Glasses: A Look at the Costs, Risks, and Benefits of Moving to XML Baltimore 5 Getting to Compliant: Responding to Government RFPs for the Technical Communicator Baltimore 4 We Stoop to Conqquer: Adjusting to Mediocrity Baltimore 1/2 We’re Going Mobile! Great! What Does That Mean? Annapolis 1/2

1:00pm EDT

Content As-a-Service: A Structured Program for Extending Your Business Value and Amazing More Customers Baltimore 5 Edits as ESL Teaching: Working with Multi-lingual Writers Baltimore 4 Know Your Client's Language Annapolis 3/4

2:10pm EDT

Aligning Your Technical Communication Content with Brand Initiatives and Making Marketing Pay for It Baltimore 5 Cut through the Clutter: Using Plain Language to Gain the Cutting Edge Annapolis 1/2 Is DITA Right for You? Scenarios for Considering a Move to DITA Baltimore 4 Prototypes of Use: Adapting Content to the Usability Expectations of Different Contexts Annapolis 3/4

4:00pm EDT

Art of Writing in Agile Annapolis 3/4 Give Readers the Power of Choice Baltimore 5 My Android Dreams of Electric Cats: Are You Capturing Your User's Emotive Analytics? Annapolis 3/4 Tactics, Taxes, and Trust: Lessons from the Freelancing Front Baltimore 1/2

9:00am EDT

Follow the Yellow Brick Road: A Leadership Journey to the Emerald City Baltimore 1/2 How May I Help You? (Why Service is a Smart Way Forward) Baltimore 1/2 Novices AND Experts, Not Novices OR Expert Users Baltimore 3 PDF and HTML5 Make Content Truly Omnichannel Baltimore 5 Regular Expressions for Tech Writers Baltimore 4

10:10am EDT

The Art of Personal Branding: How to Tell the “You” Story and Gain New Customers Baltimore 5 Creating User Documentation in an Agile World Baltimore 1/2 Git for Writers: Making it Easy Baltimore 4 Know Your Audience (Better than They Know Themselves) Annapolis 3/4